Privacy Policy (Casa Marana App)

Effective Date: January 14, 2026

Casa Marana (“we,” “us,” or “our”) operates the Casa Marana mobile application (the “App”). This Privacy Policy explains what information we collect through the App, how we use it, and the choices you have.

Information We Collect

Information you provide

  • Phone Number (optional): If you choose to verify your phone number to access Rewards features, you provide your phone number.

Information stored on your device

  • Profile information (optional): The App may store information you enter (such as name, email address, and birthday) locally on your device to personalize your experience. This information is not transmitted to us unless you explicitly submit it through a feature that sends it to our services.

Information collected automatically

  • No advertising tracking: We do not use information to track you across apps or websites for advertising.

How We Use Information

We use information only for the following purposes:

  • Phone verification: To send a one-time verification code via SMS and confirm the phone number belongs to you.

  • Rewards lookup: To retrieve your Rewards points, tier status, and available rewards associated with your verified phone number.

  • App operations: To operate, maintain, and improve the App, including troubleshooting and support.

How We Share Information

We do not sell your personal information.

We may share limited information only as needed to operate the App:

  • Service providers: We use service providers to send SMS verification messages and to retrieve Rewards status. These providers may process your phone number solely to provide these services to us.

Location Information

The App does not access your device location. If you tap Directions, the App opens Apple Maps, and Apple Maps may use your location to provide navigation outside the App.

Data Retention

  • Phone number used for verification and Rewards: We retain information only as necessary to provide verification and Rewards features and to comply with applicable legal requirements.

  • Local profile data: Information stored on your device remains on your device unless you delete it within the App or uninstall the App.

Your Choices

  • Rewards are optional: You can use the App without verifying your phone number, but Rewards features require verification.

  • Delete local data: You can remove local profile information within the App (or by uninstalling the App).

Security

We use reasonable safeguards designed to protect your information. No method of transmission or storage is 100% secure.

Children’s Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new Effective Date.

Contact Us

Casa Marana / Casa CBW LLC

Email: casacbw@gmail.com

Website: https://www.casamarana.com

SMS/Text Messaging Privacy Policy & Terms and Conditions

Effective Date: March 9, 2026

Casa Marana / Casa CBW LLC (“we,” “us,” or “our”) offers an SMS/text messaging program to provide our customers with promotional messages, event updates, special offers, and other marketing communications. By opting in to our SMS program, you agree to the following terms.

Opt-In and Consent

By providing your mobile phone number and opting in to our text messaging program, you consent to receive recurring marketing and promotional text messages from Casa Marana. You may opt in by providing your phone number in person at our establishment, through our website, or by texting JOIN to our business phone number. Consent is not a condition of purchase. Message frequency may vary.

Types of Messages

Messages may include promotional content such as happy hour specials, upcoming events, live music announcements, limited-time food and drink offers, and other marketing communications from Casa Marana.

Message and Data Rates

Message and data rates may apply. Please contact your mobile carrier for details regarding your text messaging plan. Casa Marana is not responsible for any charges incurred from your wireless provider.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive marketing text messages from Casa Marana unless you opt in again.

Help

For help or questions about our SMS program, reply HELP to any message you receive from us, or contact us at casacbw@gmail.com.

Information We Collect via SMS

When you opt in to our SMS program, we collect your mobile phone number. We use this information solely to send you the text messages you have consented to receive. We do not sell, rent, or share your phone number or any personal information collected through our SMS program with third parties for their marketing purposes.

Age Requirement

Our SMS messaging program may contain content related to alcoholic beverages. By opting in, you confirm that you are at least 21 years of age.

Changes to This Policy

We may update these SMS terms and privacy practices from time to time. Any changes will be posted on this page with a new Effective Date. Your continued participation in the SMS program after changes are posted constitutes your acceptance of the updated terms.

Contact Information

If you have any questions about our SMS program, privacy practices, or these terms, please contact us at:

Casa Marana / Casa CBW LLC

Email: casacbw@gmail.com

Website: https://www.casamarana.com